Managed Operations & Central Team Services Operational Excellence for ISPs & Infrastructure Companies

Your company scaled 3-5x. Your operating backbone didn't. Rework, vendor drift, and blind spots quietly eat margin. We build and improve the backbone behind delivery - playbooks, standards, controls, and reporting that keep execution predictable and profitable as you scale. Your teams execute. Leadership sees the truth. Crews stay accountable. Two ways to engage: we build it and hand it off, or we run the management layer with you.

Schedule with the Strategy Team See How It Works

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Proven Results

What Happens When You Fix the Foundation

$4M+ Operational Savings Delivered

44% Average Cost Reduction

25+ Markets Standardized

Multi-Market Fiber Provider

From $4.4M to $2.5M in One Year

The Problem: Duplicate vendors billing for the same work. Overspent POs. Budget overruns. No accountability. Average monthly R&M spend of $267K with no visibility into where it was going.

What We Did: Full financial audit. Eliminated duplicate vendor ($940K saved). Reassigned misallocated work to correct vendors ($683K saved). Established governance rhythm and vendor accountability.

$1.96M saved 44% reduction in operational spend

Southeast ISP Network

$2.4M Annual Savings Across Two Markets

The Problem: 25 markets operating R&M in 25 different ways. No standard processes. Erroneous vendor billing. Multi-tech dispatches on single tickets. No enterprise-level visibility.

What We Did: Right-sized technical staff. Audited and removed erroneous billing. Standardized cost tracking. Established cross-market financial processes.

$1.1M + $1.2M/year Across multiple national markets

National Fiber Operator

One Quality Standard Across All Markets

The Problem: Gap between national quality standards and actual execution. Each market doing things differently. No way to leverage best practices. Vendor training inconsistent.

What We Did: Built replicable quality compliance program. Created standardized vendor training. Established central reporting. Rolled out across all metro markets.

25+ Markets Unified Reduced rework, improved first-time acceptance

About Networks8

We've Done This Before. At Scale. Multiple Times.

After years of joining companies and rebuilding the same broken processes from scratch - rewriting SOWs, fixing vendor contracts, launching QBRs, aligning siloed teams - we realized we could help multiple companies at once instead of starting over every three years.

Networks8 exists because infrastructure companies keep hitting the same wall: rapid growth with Level 1 maturity processes. We bring the playbook, the governance, and the accountability frameworks that took us years to build - so you don't have to figure it out alone.

$1,000+ Saved Per Drop

25+ Markets Unified

3x Faster Ramp

The Process

From Chaos to Clarity in Five Phases

We don't skip steps. Every engagement starts with understanding your gaps before we touch anything else.

Diagnosis

Comprehensive discovery to assess vendors, systems, processes, and standards. We establish your maturity level - because you can't fix what you can't see. This phase exposes control gaps and sets the foundation for everything else.

Structure

We standardize workflows based on the gaps identified. This is where we draft the playbook - aligning teams to speak the same language, work from the same standards, and output consistent data across all markets.

Visibility

Real-time reporting replaces spreadsheet chaos. We implement or optimize your CMS automation so inputs are clean and outputs are actionable. No more guessing - you see what's actually happening.

Governance

Guardrails go in place. Internal and external compliance requirements are embedded into vendor SOWs and contracts. We establish daily huddles, weekly ops reviews, and monthly performance reviews to keep everything on track.

Accountability

Owners are assigned. Performance tracking moves from manual spreadsheets to systems with organic reporting. Vendors and contractors get the same level of accountability - because reducing rework is everything.

Services

What We Actually Do

Delivery Playbooks, Ops Enablement & Process Design

When every market has its own way of working, cycle times stretch and rework becomes "normal." We design the workflows, playbooks, and field standards behind delivery so installs, repairs, and construction run the same way - and improve over time.

Reporting & Executive Visibility

If data is siloed or incomplete, Finance and leadership can't tell if spend is working, where it's leaking, or what to fix first. We define the KPIs, data capture, and reporting so decisions are based on reality — cost, productivity, quality, and vendor performance in one view.

Vendor Performance & Cost Control

Vendor and subcontractor drift quietly eats margins - inconsistent execution, change-order chaos, and billing you can't validate. We set clear SOWs and rate structures, implement scorecards and a performance cadence, and put basic invoice controls in place so cost and outcomes stay controlled.

Safety Program & Compliance Readiness

At scale, corner-cutting turns into incidents, rework, and unhappy customers. We build the backbone that holds crews to a higher bar: standards, training, jobsite checks, and reporting that keeps work safe, consistent, and ready for compliance scrutiny.

Ready to Stop Starting Over?

Let's diagnose what's broken and figure out if we're the right fit. No pitch - just a conversation about what you're dealing with.

Schedule with the Strategy Team Speak to Leadership Now

30-minute session. We'll tell you if we can help - or if you don't need us.